Customer Service Representative

Job description

Do you have a passion for helping people and delivering excellent customer service? BackOffice is seeking a dedicated Customer Service Representative to handle client inquiries, process orders, and resolve issues. This role is ideal for someone who excels in communication and problem-solving, with a customer-first mindset.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Process orders, returns, and manage payments
• Resolve customer complaints professionally and efficiently
• Track and log customer interactions in our system

Qualifications:

• Exceptional verbal and written communication skills
• Experience in customer service roles (minimum 1 year)
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Problem-solving abilities with a focus on customer satisfaction

Become part of a team that values excellence in customer support and apply today!